1. For a refund or exchange on your purchase, contact us. We’ll send you a personalized return label.
2. Enclose it with the box along with the product you are returning.
3. Returns and exchanges should be mailed to:
ATTN: Customer Service
412 N Wells St
Chicago, IL 60654
4. Once your package is received at our Chicago office, we will process your request and issue your refund. Refunds will be processed using the same payment method you used at checkout. For exchanges, items will be shipped within 5-7 business days.
For your protection, please use UPS, FedEx or Insured Parcel Post for shipment.
Please note that returns or exchange requests must be made within 30 days of their delivery date. Additionally, there must be no more than 3 bars missing from each returned package for a full refund.